Refunds Policy

The City of Lake Dallas does not provide refunds for stays that have already occurred unless a campground related problem with the control of the City that negatively impacted the camper’s stay existed that could not be fixed or resolved.  In that event, consideration is given on a case-by-case basis.  Refunds for future reservations must be cancelled not later than forty-eight (48) hours prior to the first scheduled day in order to qualify for a refund for camping fees.  Refunds for future reservations that have been cancelled when no problem existed shall without exception be one-half the original reservation fee paid.  All refunds including deposits shall be processed in accordance with the City’s finance policies and procedures and will be mailed to the confirmed address given at time of reservation/check-in.

City Rights & Privileges
The City of Lake Dallas, through it’s officers and agents, reserves the right to eject persons from the park, revoke permits and/or terminate reservations when guests engage in inappropriate behavior or violate laws, rules and regulations. In the event of the forgoing, the refund policy shall apply except that fees and all deposits for stays that have occurred in whole or in part shall be forfeited. When it becomes necessary to enforce rules and laws to ensure the tranquility of the park, enforcement shall be by citations and/or arrests as deemed necessary by officers of the Lake Dallas Police Department.