Resources for Families

Resources for Families 

Education At Home

Internet Service

Childcare Assistance for Essential Workers

Resources for Families

Education at Home

Internet Service

Many internet providers are offering free or reduced services to assist families in need during this period of “at-home learning.” 

A few notes to consider:

  • The service providers listed may not supply internet service to all areas, so you will need to check with the provider to confirm eligibility at your address.
  • The City of Lake Dallas has no formal associations with any of the companies and providers listed below. Listing a company does not imply an endorsement of their service.

Internet Providers with Offers for At-Home Learning

  • Internet Exxentials from Xfinity: Internet Essentials is a program for families and other low-income households who currently do not subscribe to Internet at home. Xfinity Internet customers are not eligible for Internet Essentials.
  • Comcast COVID-19 response (Español): offers free WiFi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time
  • Charter / Spectrum COVID-19 response: offers free Spectrum broadband internet and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. 
  • AT&T COVID-19 response (Español): offers open hot-spots, unlimited data to existing customers, and $10/month plans to low income families
  • Verizon COVID-19 response: Waives overage charges and late fees, two months waived internet and voice service charges for current Lifeline customers and new affordable internet option for low-income households, and agrees to FCC pledge below.  (Updated March 22)
  • Sprint COVID-19 response: providing unlimited data to existing customers and allows all handsets (smartphones) to enable hot-spots for 60 days at no extra charge.
  • T-Mobile COVID-19 response: follows FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge


Childcare Centers

A new Frontline Child Care Availability Portal can be accessed HERE. This website will allow parents who are essential workers to search for available childcare near their home or work.  It will display a map of licensed childcare centers, licensed homes, and registered homes. It will show each facility’s operating hours, along with the number of open seats for each age group at the facility. After searching, families will need to contact the childcare facility directly to enroll their child.

Childcare Subsidies (Financial Aid)

For many essential workers, the closure of schools has created a demand for quality childcare. If you are able to have a family member, relative, or trusted neighbor care for your children, we encourage you to do so. However, for many essential workers, that is simply not an option.

You may contact your Local Board to determine if you qualify for financial assistance (child care subsidies), and if funds are currently available. Review the Eligibility Forms below to determine if you’re potentially eligible for financial assistance.