Solid Waste & Recycling Collection Services


Collection day for all City of Lake Dallas residents is on every Monday.  On collection day, place your carts out for collection no later than 7:00 a.m., but no earlier than 6 p.m. Sunday evening.  Carts should be removed from the street Monday evening. 

Reminders:

Between collection days, carts must be stored out of public view.  For missed service or to request an additional trash cart, please contact us.

Only trash that is in a green Waste Management cart will be collected.  Each residential unit shall be allowed to place up to two (2) additional plastic bags outside of the cart in the event that the cart(s) is/are full.  If additional household waste in excess of two additional bags must be collected, you must contact us by Friday before 12:00 p.m. prior to your scheduled pick up the following Monday, in order to schedule a bulk pick up.  If this amount of additional household waste is consistently generated and an excessive number of bulk pick ups are requested, such residential unit will be required to obtain a second cart.

Please do not put any items that contain chemicals or liquids in your carts, these items are considered Household Hazardous Waste (HHW).  A notice will be included with your bill when a Household Hazardous Waste Collection event will take place.

If you have any questions, please contact us and we will be happy to help.


Items that can be Recycled

Mixed Residential Paper

Newspaper, inserts, magazines, paperboard boxes, mail, junk mail, office paper, phone books, paperback books, flattened cardboard.

Cans

Food, beverage, and soft drink cans composed of tin, steel, or aluminum; other clean cans of the same material.

Glass

Unbroken food & beverage containers that are clear, brown, or green in color.

Plastic

HbPE (milk and detergent bottles), PET (primarily soft drink containers), bottles generally referred to as one & two liter soft drinks, milk, juice, water, shampoo, liquid soap, plastic containers with #1 through #7 recycling symbol on bottom of the container.

 

Please Recycle


Items that cannot be Recycled

  • Household Trash   
  • Pizza Boxes
  • Aluminum Foil
  • Auto/Window Glass
  • Ceramics, china/dishes
  • Drink boxes with straws
  • Hard cover books
  • Light bulbs
  • Waxed milk and juice cartons
  • Plastic grocery sacks -- *Please note: these can be taken to any Wal-mart, Kroger or Tom Thumb to be recycled.*
  • No Styrofoam of any kind. (cups, plates, food containers, ect.)
  • Plastic toys
  • Waxed paper/food containers
  • Yard Waste
  • Items that held hazardous materials such as motor oil, paint, pesticide, or weed killer. (HHW Collection)

Set up or Cancel Account

To Set up a New Account or to Transfer an account to your name, please click on the link below for the new account packet.  Note: an account will not be transferred until the current balance is paid in full.

The new account packet must be filled out and returned with a copy of your driver's license and the set up fee.  You may send this information to 212 Main St., Lake Dallas, Texas 75065 or bring it in to set up your account.   Office hours are from 8:30 a.m. to 5:00 p.m. 

We are able to accept cash, checks, money orders, Visa and Mastercard payments.  Please note: there is a 3% fee for all credit and debit card payments.  Please request a receipt for all cash payments.  All checks should be made payable to the City of Lake Dallas.  You may also sign up for the Electronic Bank Drafting Service by filling out the authorization form below and attaching a voided check.  This draft service is free and provides a convenient option to ensure your bill is paid on time.  You may also drop your check or money order payment off in City Hall 24 Hours a day in the After Hours Drop located on the wall to the right of the Municipal Court & Code Enforcement window.

To cancel an account, please use the account cancellation form below.

If you have any questions, please feel free to contact us and we will be happy to assist you.

 

Important Forms

(please click on the link below to view and print the forms)

Electronic Bank Drafting Service Authorization Form (.pdf)

New Account Packet (.pdf)

Account Cancellation Form (.pdf)

Senior Discount Application (.pdf)

Disabled/Handicapped Service Application (.pdf)


Payment Options

We are able to accept cash, checks, money orders, Visa and Mastercard payments.  Please note: there is a 3% fee for all credit and debit card payments.  Please request a receipt for all cash payments.  All checks should be made payable to the City of Lake Dallas.  You may also sign up for the Electronic Bank Drafting Service by filling out the authorization form below and attaching a voided check.  This draft service is free and provides a convenient option to ensure your bill is paid on time.  You may also drop your check or money order payment off in City Hall 24 Hours a day in the After Hours Drop located on the wall to the right of the Municipal Court & Code Enforcement window. Please Note: late charges will Not be waived.

  • Cash
  • Money Order
  • Cashiers Check
  • Check
  • Visa
  • MasterCard
  • Recurring Electronic Bank Draft

(please click on the link below to view and print the form)

Electronic Bank Drafting Service Authorization Form (.pdf)


Billing Schedule

-2010-

 

Service Period
Printed
Mailed
       Due Date
January-March December 2, 2009 December 3, 2009 December 31, 2009
April-June March 3, 2010 March 4, 2010 March 31, 2010
July-September June 2, 2010 June 3, 2010 June 30, 2010
October-December September 1, 2010 September 2, 2010 September 30, 2010

 


Bulk Pick-up Information

 

In order to schedule a bulk pick-up, you must contact the City of Lake Dallas by 12:00 p.m. on the Friday before your regularly scheduled pick up.  Bulk pick-ups can be scheduled to pick up the following items:

  • Appliances
  • Televisions
  • Furniture
  • Excess trash in additional bags
  • Fence Panels cut in half
  • Paint (only if mixed with sand or kitty litter)
  • Brush cut no more than 4 ft. in length/ no greater than 40 lbs. in weight bundled
  • Nothing exceeding one yard in length

*No tires, oils, batteries, or hazardous chemicals.  (A notice will be included with your bill when a Household Hazardous Waste Collection event will take place).

 Note:

If an excess amount of additional household waste is consistently generated and an excessive number of bulk pick ups are requested, such residential unit will be required to obtain a second cart.

Please click here to schedule a bulk pick up.  Please be sure to include what it is you need picked up within the email.  You may also call us at (940) 497-2226 Ext. 117.

 


 

Lake Dallas Landfill Pass Program

Please Note:  Lake Dallas Landfill Pass Program will begin 01/18/10

Effective 01/18/2010 residents will need to obtain a

voucher for the landfill from City Hall. 

The City has 600 Landfill passes available per quarter to be used at the Waste Management Landfill in Lewisville. 

The intent of the Landfill Pass Program is to provide residents with more opportunity to dispose of unwanted materials.  Please use the Landfill Pass Program to help keep the City of Lake Dallas cleaner throughout the year.

However, to avoid potential abuse of the Program, we ask that each resident follow the criteria below when obtaining or using a Landfill Pass:

  • Landfill Passes are for the City of Lake Dallas residents only.  No Commercial/Industrial entities will be allowed to use the Landfill Passes.
  • A photo ID and/or utility bill indicating that the individual is a resident of Lake Dallas must be shown with each Landfill Pass issued.
  • All loads must be residential trash only.
  • Maximum load for each pass will be limited to a pickup sized bed plus one pull behind two-axial trailer no more than 12' long.
  • The Passes are only good for posted materials taken for disposal at the Landfill.  A list of materials not taken is also on the back of the Landfill Pass.
  • Landfill Passes can be used only during the quarter and year indicated.
  • Landfill Passes cannot be sold, traded or otherwise used fraudulently by any resident of Lake Dallas or any non-resident of Lake Dallas.
  • Landfill Passes will be identified: 1st Qtr., 2nd Qtr., 3rd Qtr. and 4th Qtr. of each year.
  • Landfill passes will be numbered from one (1) to six hundred (600) each quarter.
  • The Landfill will return all used Landfill Passes to the City of Lake Dallas at the end of each quarter.

The Accounts Receivable Department will administer the Landfill Pass Program.  Distribution of the passes will be at the Lake Dallas Municipal Complex located at 212 Main St. 

Landfill Hours of Operation

The DFW Landfill is open from daylight to dark Monday through Friday.  On Saturday, the facility closes at 1:30 p.m. On Sunday, the hours are from daylight. to 3 p.m. 

It is recommended that residents go on a Sunday, as the commercial truck traffic will be lighter.

The DFW Landfill customer service number is (972) 315-5400.

The City of Lake Dallas Accounts Receivable number is (940) 497-2226 Ext. 117.

Directions from Lake Dallas

The DFW Landfill is located at 1600 Railroad St., Lewisville, TX 75057.  Go South on I-35E.  Exit 121 Business.  Turn left at the light onto 121 Business going under the bridge for I-35.  Continue on 121 Business.  Turn Right on Railroad Street. 

Map It!

Click here to print driving directions

*Please note that you may be asked to drive on uneven surfaces at the landfill.*


 

 

Contact Us

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If you are scheduling a bulk pick-up, please remember to include what type of item(s) you need to be picked up. Thank you.