Frequently Asked Questions

What are the normal operating hours for City Hall?

The normal operating hours at Lake Dallas City Hall are:

Monday-Friday 8:30 a.m. - 5:00 p.m.  The Police Department is always open.

How do I make a request for Open Records?

In order to make an open records request online, please click here.  Or you may click on the link below to print the required form and bring it in or send it to 212 Main St., Lake Dallas, TX 75065. 

Please Note: Requests requiring over twenty (20) copies, will require payment of $.10 per copy.  All requests completed that require less than twenty (20) copies to be made, the cost will be waived.

Can I get a Toll Tag at Lake Dallas City Hall?

Yes.  Click here for more information.

Where can I view a copy of the annual budget?

You may click here to view this information.

 

         Are you accepting applications?

         We accept applications for positions that are currently open. 

           Please click here to view our open positions.

Please click here to view a list of FAQ for the Municipal Court.

 

Do you have information on your website?

Yes. Click here to view the page.

What forms of payment do you accept?

We accept cash, money order, cashiers check, personal check, Visa or MasterCard.  Please note there is a 3% fee added to all credit and debit transactions.  You may also sign up for the Electronic Bank Drafting Service.  Click here to view and print the form.

Who do I make my money order or check payable to?

Please make all money orders and checks payable to the City of Lake Dallas.

Where are you located?

We are located in the Municipal Complex at 212 Main Street, Lake Dallas, TX 75065.

Do you have an after hours drop?

Yes.  It is located inside City Hall on the wall to the right of the Code Enforcement window.  The doors are open 24 hours a day.

Who do I call to schedule a bulk pick up?  What can be picked up?

Please click here for more information about bulk pick-ups or

click here to contact us to schedule a bulk pick-up or you may call us at

(940) 497-2226 Ext. 110 or 117

Who do I contact if I have a service issue?

Please click here to contact us or you may call us at

(940) 497-2226 Ext. 110 or 117

Who do I contact if I have a billing question?

Please click here to contact us or you may call us at

(940) 497-2226 Ext. 110 or 117

May I take additional trash to the landfill?

Yes. However, only additional residential trash and you must obtain a voucher from City Hall.  Click here for more information including directions to the landfill.